Standard Tours (Private and Small Group)

120+ Days Before Tour Date

• Refund: 80%
• Future Travel Credit: 90%
• Deductions: Ticket, reservation, and applicable service fees

29 Days to 7 Days Before Tour Date:

• Refund: 30% to 50%
• Future Travel Credit: 30% to 70%
• Deductions: Ticket, reservation, and applicable service fees

Within 7 Days of Tour Date:

• All Sales Final: No refund or transfer
• Venue Tickets and Reservation Fees: Non-refundable and non-transferable
• Reschedule: New tickets and reservation fees will be charged

Changes and Rescheduling

120+ Days Before Tour Date

• Changes: No charge or minimal charge
• New Ticket and Service Fees: May apply

29 Days to 7 Days Before Tour Date:

• Simple Date/Time Changes: Attempted, not guaranteed
• Fee: ₹2500 to ₹5000 per tour per person
• Substantive Itinerary Changes: Treated as cancellation, 50% penalty

Within 7 Days of Tour Date:

• All Sales Final: No changes can be made
• Reschedule: New reservation required

Unforeseeable Events

More than 7 Days Before Tour Date:

• Reschedule or Travel Credit: 30% to 70%
• Deductions: Irrecoverable ticket or reservation fees and applicable service fees

Within 7 Days of Tour Date:

• All Sales Final: No refund or transfer

Exceptions

• Travel Disruption: Contact Bleu Glacio Trip with supporting documentation for possible exceptions

Air Ticket, Bus, and Hotel Booking Refund Policies

• Refund Policies: Followed as per the respective service provider.
• Service Provider Rights: Reserves the right to cancel or reschedule the journey with or without prior intimation.
• Information Sharing: Will be shared by the service provider to the passenger/client’s mobile number.
• Bleu Glacio Trip Liability: Not liable for delivering such information but will coordinate with the service provider if assistance is requested.
• No Refund for “NO SHOW”: No refund will be processed.

Booking Modification Policy

• Changes: Cancellations or reschedules not allowed within 4-6 hours of journey time.
• Contacting Service Provider: Client must contact the service provider directly and forward written acceptance from the service provider or it’s agent within 24 hours.
• Valid Documents: Voice or video recordings or verbal communication with service providers or it’s agent will not be accepted.

Rescheduled or Cancelled Events

• Facility Availability: Not guaranteed.
• Flight Rescheduling or Cancellation: The same process applies.
• Contacting Service Providers: The client reserves the right to contact any service provider for additional details.

Fare/Rate Adjustments

• Rate Increases: May occur after making full payment but before generating PNR/Confirmation/Booking number.
• Refunds: Issued after deducting payment gateway charge (if any).
• Identity Verification: Bleu Glacio Trip reserves the right to verify the identity or account details of the beneficiary.

Changeable Fares and Rates

• Regulation Rights: Respective service provider or their agent reserves the right to regulate fares and rates.
• Liability: Bleu Glacio Trip not liable for any settlement with the service provider or for issuing any refund in case of any difference in paid amount and live rates.